[For foreigners] Introducing the types of jobs in the hotel industry! Which jobs can you do with the specific skill “accommodation industry”?

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There are many different types of jobs in the hotel industry, including front desk staff, restaurant staff, and room cleaning. Each has an important role and is essential to the operation of a hotel. If you have a specific skill qualification for the “accommodation industry,” even foreigners can work in a Japanese hotel.

In this article, we will introduce the most common occupations in the hotel industry. We will also provide a detailed explanation of the jobs available under the specific skill “accommodation industry” category, so if you are a foreigner who wants to work in a Japanese hotel, please read this article!

If you would like to know more about the qualifications and skills required to work in a Japanese hotel, please check out the link below!
What type of residence status is required for foreigners to work in a Japanese hotel? Required skills and suitable people

Main Jobs in the Hotel Industry

Hotel work can be broadly divided into five departments: the accommodation department, the food and beverage department, the banquet department, the cooking department, and the management and sales department. Let’s take a look at what types of jobs are available in each department.

Jobs in the hotel industry that can be done using the specific skill “accommodation industry”

There are various jobs in hotels, but those with the specific skill “accommodation industry” can work in certain occupations. Here, we will introduce in detail the occupations that can be worked with the specific skill “accommodation industry” and the content of each job.

①Front desk

The job of the front desk is to greet guests who come to the hotel and handle the check-in and check-out procedures.
Important duties of the front desk include accepting and managing reservations, and providing information about the hotel’s facilities, such as the restaurant and large public baths. Guests may also ask about nearby convenience stores, restaurants, tourist spots, and other shops around the hotel, so there are many opportunities to talk with customers. For this reason, this job is suitable for people who enjoy talking to others and can always serve with a smile.

②Concierge

A concierge’s job is to respond to special requests from guests.
Depending on the customer’s request, they may provide information on tourist spots, restaurants, leisure facilities, trains, buses, etc. around the hotel, and make ticket and seat reservations. They will be required to come up with sightseeing plans that suit the customer’s wishes and suggest restaurants that will suit their tastes, so they need to have even more detailed knowledge than a front desk employee. This job is suitable for people who enjoy gathering various information and helping others.

③Belstaff

Bell staff carry guests’ luggage and guide them to their rooms. They take over guests’ luggage from the door staff and carry it to the front desk. Just like the front desk staff, they often talk to customers and need to work well with other staff, so they need to have good communication skills. They also need to carry heavy luggage, so people who are physically strong are likely to succeed.

④Door staff

Door staff are responsible for welcoming and seeing off guests at the hotel entrance. They open the hotel entrance and car doors, take care of guests’ luggage, and guide them to the front desk and lobby.
As they are the first people to meet guests when they arrive at the hotel, this is an important position that determines the hotel’s first impression. Make sure you use proper manners and language. Teamwork with the front desk and bell staff is also essential.

⑤ Room cleaning (Housekeeper)

Room cleaning is the job of keeping rooms clean so that guests can stay comfortably. Although you rarely have direct contact with guests, it is an essential job for a hotel. This job is suitable for people who like cleaning and who are good at working steadily. However, in the case of the specific skill “accommodation industry”, this cannot be your main job, so it is often done as a supporting job in cooperation with Japanese staff.

⑥Hall staff

Hall staff are responsible for serving food and drinks to customers in hotel restaurants and cafes.
In addition to taking orders and serving food, it is also important to make sure customers are comfortable. Customers may also ask about cooking methods and ingredients. For this reason, they are expected to acquire knowledge about cooking while working with staff in the kitchen department.

⑦Planning

Planning involves coming up with events and accommodation plans to attract more guests to the hotel.
For example, you might plan special seasonal dinners or accommodation plans that include sightseeing. Your role is to come up with ideas that will make guests want to stay again and increase the appeal of the hotel. This position is suitable for people who enjoy thinking up new ideas and who are knowledgeable about trends and tourist information in Japan. In addition, this position involves exchanging opinions with other staff members, so people who are good at communication can also thrive.

⑧Public relations

Public relations is a job that involves communicating the charms of a hotel to many people.
You will disseminate information about the hotel using the website and social media, and request interviews to feature the hotel in tourist magazines and on television. You may also use photos and videos to convey the atmosphere of the hotel, and advertise new accommodation plans. A variety of skills are required, including writing and presentation skills to disseminate information, and communication skills to handle interviews.

There are many different types of jobs in the hotel industry! Use your specific skills to succeed

This time, we introduced the types of jobs in the hotel industry. In hotels, there are not only jobs that involve a lot of interaction with customers, but also jobs that support from the sidelines, and both are essential jobs for hotel operations. In the specific skill “accommodation industry,” you can work at the front desk, in restaurants, in planning and public relations, etc. Each job has an important role and is a rewarding job. Find what you are good at and what you are interested in, and build a career in the hotel industry.

At バリプラGlobal, we introduce jobs that specialize in the “accommodation industry” and “restaurant industry.” We provide various support so that you can work in Japan with peace of mind, such as visa applications and immigration procedures, and we help foreigners who want to work in Japanese hotels and inns find employment. If you are interested, please check out the link below!

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